New Homes Ombudsman Service

It was great to meet with representatives from the New Homes Ombudsman Service to hear how they are working to raise standards in new-build housing and provide a clear route for resolving disputes with developers.

Too often, buyers move into newly built homes only to face serious problems—poor build quality, construction delays, and a worrying lack of accountability from developers. The NHOS plays a crucial role in helping people navigate these challenges and seek fair outcomes.

If you’re experiencing issues with a new-build property, I strongly encourage you to contact the New Homes Ombudsman Service for support—you can find more information on their website: https://www.nhos.org.uk/

As always, if you’re facing housing concerns or any other issue locally, please don’t hesitate to get in touch with me at matt.bishop.mp@parliament.uk. My team and I are here to help however we can.